Terms of service

Welcome to OrganicFam. These Terms of Service govern your use of our website, products, and services. By accessing our website, placing an order, or subscribing to our services, you agree to comply with these terms.

1. General

OrganicFam provides farm-fresh dairy products and related food products through its website. By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to modify, update, or discontinue any part of our website, products, services, or policies without prior notice.

2. Product Information

We make every effort to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate.

However:

  • Product images are for illustrative purposes only.
  • Natural variations in color, texture, aroma, and appearance may occur.
  • Availability of products may vary depending on seasonality and stock levels.

3. Pricing & Payments

  • All prices displayed on the website are in Indian Rupees (INR).
  • Prices are subject to change without notice.
  • Full payment must be received before order processing.
  • OrganicFam reserves the right to refuse or cancel orders due to pricing errors, stock unavailability, or suspected fraudulent activity.

4. Orders & Deliveries

Upon placing an order, you will receive an order confirmation. This confirmation does not guarantee acceptance of the order.

OrganicFam reserves the right to cancel any order if necessary.

Delivery timelines are estimates and may vary depending on location, weather conditions, holidays, and operational factors.

Customers are responsible for providing accurate delivery information.

5. Subscription Services

For milk subscriptions and recurring deliveries:

  • Subscription services are available only in eligible service areas.
  • Customers may manage, pause, or modify subscriptions according to the applicable subscription terms.
  • Delivery schedules may vary based on operational requirements and service availability.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

7. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information.
  • Not to misuse the website or interfere with its operation.
  • Not to engage in fraudulent, unlawful, or harmful activities.
  • Not to copy, reproduce, or exploit website content without permission.

8. Intellectual Property

All content available on the OrganicFam website, including text, graphics, logos, images, product descriptions, designs, and branding materials, is the property of OrganicFam and is protected by applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

OrganicFam shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall not exceed the value of the product or order purchased.

10. Third-Party Links

Our website may contain links to third-party websites for convenience. OrganicFam is not responsible for the content, policies, or practices of any external websites.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

12. Changes to Terms

OrganicFam reserves the right to update these Terms of Service at any time. Any changes will become effective immediately upon publication on the website.

Continued use of the website after updates constitutes acceptance of the revised terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

14. Contact Us

For questions regarding these Terms of Service, please contact:

OrganicFam Dairy Farm
Khawat No. 156/219, Khasra No. 24/1, Village Nanu Khurd, Tehsil Pataudi, Gurugram, Haryana – 122414

📞 +91 79886164584
✉ business@organifam.in